Privacy policy
Last updated: October 9, 2026
Cozy Shop respects your privacy. We use your personal information to serve you, fulfill orders, and communicate with you. We do not sell or rent our customer contact list.
Information we collect
When you shop online or in our store, request an emailed receipt, contact us, or subscribe to our newsletter, we may collect your name, email address, phone number, billing and shipping addresses, and purchase details. Our online store also uses cookies and similar technologies to operate the website and may collect information about your device and how you use the site.
How we use your information
We use this information to process payments, fulfill orders, provide receipts and order updates, arrange shipping or pickup, handle exchanges, respond to questions, and improve our store.
Email receipts and marketing
Providing your email address for a receipt or online order allows us to send messages about your purchase. When you agree to receive marketing emails, we may also send Cozy Shop news, product updates, events, and offers.
You can unsubscribe from marketing emails at any time using the unsubscribe link in an email or by contacting hello@cozyshopstl.com. Unsubscribing does not stop necessary messages about your orders or requested customer service.
Service providers
We share information as needed with services that help operate our business, including Shopify, payment processors, shipping carriers, and email providers. We may also disclose information when required by law or to protect against fraud.
Keeping your information
We retain information as needed to fulfill orders, provide customer service, maintain business records, and meet legal obligations. We take reasonable steps to protect it, although no online system is completely secure.
Your choices
Contact us to request access to, correction of, or deletion of your personal information. Some records may need to be retained for legal or business purposes. You can also manage cookies through your browser settings, although disabling them may affect website features.
Contact us
Cozy Shop
340 South Main Street
St. Charles, MO 63301
hello@cozyshopstl.com
314-750-8176
We may update this policy as our practices change. The latest version will be posted here with its updated date.