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Shipping: Available delivery options and charges are shown at checkout.

Local pickup: Check the pickup availability shown above for your selected item. Wait for your ready-for-pickup notification before visiting Cozy Shop in St. Charles.

Exchanges: We offer exchanges or store credit for eligible unworn, unused items; returns are not accepted. Workshop tickets, craft kits, lip balm, infusion kits and refills cannot be exchanged. Customers cover shipping for online exchanges. See our full exchange policy in the footer.